“You need to work on this.”
“You need to work on formatting columns, creating pivot tables, and animating presentations.”
Ok... so which of the previous two statements is more helpful when it comes to developing your employees’ software skills? The latter, of course. It’s clear, actionable feedback that can be used to improve proficiency.
So why do so many settle on the former? Read more about Productivity Software Proficiency: Identifying Gaps, Developing Skills